Shipping

Typically Luv Your Space uses UPS standard ground service and the shipping lead time is approximately 7-10 business days. The Purchaser will be expected to accept the delivery. If the courier is unable to complete the delivery of a shipment, a notice will be left stating that a delivery has been attempted.
(Shipments with a pallet delivered by Semi-Trailer Truck or similar vehicle and offloaded by Purchaser)

Shipments will be delivered to, or as close to, the Purchasers property line and/or driveway provided the location is deemed assessable by the delivering carrier. It is the Purchaser’s responsibility to inform Luv Your Space at time of purchase of any unusual or difficult location or delivery issues, so necessary arrangements may be made with the delivering carrier ,where possible. Purchasers may incur additional shipping costs depending on the Purchasers specific situation. The delivering freight carrier is not obligated to assist the Purchaser with unloading the freight.

It is strongly recommended that the Purchaser have at least 1 assistant to help offload freight from the delivery truck. The Purchaser should be aware that if the total freight exceeds 500 lbs, units will be offloaded one piece at a time with individual pieces and components ranging between 22-115 lbs that should be manageable in most situations. The Purchaser will be given a reasonable time frame to unload freight from the delivering freight carrier vehicle ranging between 20-30 minutes.

The Purchaser agrees to accept all financial responsibility for demurrage and rerouting costs if the ship-to location is changed after the product is shipped from our premises.

Shipment method/procedure must be confirmed at time of order. Purchaser should be aware that all freight is prepaid and that no additional freight charges should be paid to delivering carrier unless Purchasers alters or changes any prior arrangements. Any deviations to prearranged shipping methods will result in additional costs being billed to the Purchaser. In most cases the delivering carrier will bill the purchaser directly for any additional charges.

Purchaser must inspect freight prior to unloading and document any damage on the Shipping Document “BILL OF LADING or DELIVERY SLIP” provided by the delivering carrier. Failure to document any such damage may result in delays in resolving any possible freight damage claims, or the freight claim not being accepted.